FAQ

Frequently Asked Questions (FAQ)

1. How can I place an order?

Simply browse our collection, select your preferred size, add the item to your cart, and proceed to checkout. Complete the payment or choose Cash on Delivery (if available).

2. What payment methods do you accept?

We accept:

  • Credit/Debit Cards
  • UPI
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

3. How long does delivery take?

Orders are usually delivered within 3–7 business days. Delivery to remote areas may take slightly longer.

4. Can I track my order?

Yes. Once your order is shipped, you'll receive a tracking link via Email or SMS.

5. What is your return policy?

You can request a return within 7 days of delivery if the product is unused, with original tags and packaging.

6. When will I receive my refund?

Approved refunds are processed within 5–7 business days after the returned item passes our quality inspection.

7. Can I exchange my product?

Yes. Exchanges are available for eligible items, subject to stock availability.

8. What if I receive a damaged or wrong product?

Please contact our support team within 48 hours of delivery and share clear photos of the product and package. We'll arrange a replacement or refund after verification.

9. How do I choose the correct size?

Each product includes a Size Guide. Please refer to it before placing your order.

10. How can I contact customer support?

You can reach us through: